96vip Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the 96vip platform ("Platform" or "we") and its users ("user" or "you"). By accessing the 96vip.cam website or using any of its services, you are considered to have automatically agreed to these Terms.

If you disagree with any part of these Terms, please refrain from using this platform. 96vip reserves the right to change or update these Terms at any time with reasonable notice. Continued use of the platform after any changes means you have agreed to the updated Terms.

2.1 Age Requirement

You must be at least 21 years old to register on the 96vip platform and use its services. This platform is strictly prohibited for minors. If any user registers by providing a false age, their account will be immediately terminated and all deposited funds may be forfeited.

For those aged 21 and above only — 21+ only.

2.2 One Account Policy

Each user may register only one account. Operating multiple accounts from the same person, household or device will be considered bonus abuse and may result in suspension or termination of all associated accounts.

2.3 Registration Information

You must provide accurate, complete and up-to-date information at the time of registration. The following details are required:

• Your real full name
• Active email address
• Date of birth (for age verification)
• Mobile number linked to your payment method

96vip may request additional documents for identity verification at any time. Failure to provide adequate documentation may result in account suspension.

96vip supports the most popular payment methods in Bangladesh. All financial transactions are secured with SSL encryption.

3.1 Deposit and Withdrawal Limits

3.2 Supported Payment Methods

The following payment methods are currently supported:

• bKash — both personal and merchant accounts
• Nagad
• Rocket
• Upay
• Bank Transfer — to selected banks

3.3 Withdrawal Terms

The following conditions apply to withdrawals:

• Withdrawals must be made using the same payment method used for the deposit.
• Large withdrawal requests may be delayed until identity verification is complete.
• Withdrawals may be restricted if any active bonus wagering requirements have not been met.
• Withdrawals are generally processed within 30 minutes to 3 hours.

4.1 Welcome Bonus

New members at 96vip will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 25x (deposit amount plus bonus amount).

4.2 General Bonus Terms

• Each bonus may have its own wagering requirements, expiry period and game restrictions.
• Bonuses are valid for playing on the 96vip platform only — they are not considered cash equivalents.
• Bonus funds cannot be withdrawn until bonus wagering is fully completed.
• 96vip may not allow multiple bonuses to be used at the same time.
• If a user is found to be abusing bonuses, 96vip reserves the right to cancel that bonus.
• Wagering requirements must be met before the bonus expires, otherwise the bonus will be forfeited.

4.3 VIP Program

The 96vip VIP program has three tiers:

• Bronze — weekly cashback up to 0.4%
• Silver — weekly cashback up to 0.8%
• Gold — weekly cashback up to 1.2%

Users can advance to higher VIP tiers through regular play. Each tier comes with additional benefits and special offers. VIP benefits are non-transferable.

5.1 Fair Play Policy

96vip is committed to ensuring a safe and fair gaming environment. All games on our platform are conducted in accordance with fair play principles. Any form of dishonest conduct or fraudulent activity is strictly prohibited.

5.2 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure:

• Using automated bots or software to play
• Collusion (illegal agreements between multiple players)
• Bonus abuse — claiming bonuses using multiple accounts or false information
• Chargeback fraud or making false payment claims
• Hacking or attempting unauthorized access to the platform's systems or software
• Conducting transactions through a third party's account
• Money laundering or use of illegal funds

5.3 Security Measures

96vip uses the highest level of SSL encryption to keep all transactions and personal data secure. Our security team monitors around the clock to detect any unusual activity.

6.1 Closure at the User's Request

You may request to close your account at any time via 24/7 live chat or email. Before the account is closed, all pending withdrawal requests will be processed and any remaining eligible balance will be returned.

6.2 Closure at 96vip's Initiative

96vip may suspend or permanently close your account in the following circumstances:

• Any violation of these Terms
• Providing false or misleading information
• Participation in prohibited activities (see Section 5.2)
• Failure to cooperate with identity verification
• Account inactive for an extended period (after appropriate notice)

6.3 Balance During Suspension

If an account is terminated due to a breach of these Terms, bonus winnings may be forfeited. However, the return of any legitimate deposit balance will be considered subject to verification.

The methods by which your personal data is collected, stored and used are described in detail in our Privacy Policy. Our Privacy Policy is also considered an integral part of these Terms.

96vip will not sell or share your personal data with third parties, except in the following cases:

• Authorized payment providers for payment processing
• Relevant authorities due to legal obligations
• Relevant regulatory bodies for fraud and anti-money laundering purposes

96vip places the highest priority on responsible gaming. We believe gaming should be a form of entertainment, not a source of financial problems.

8.1 Self-Restriction Tools

Users may use the following tools:

• Deposit Limits — set daily, weekly or monthly deposit limits
• Session Time Limits — set how long you play in a single session
• Self-Exclusion — temporarily suspend your account for a set period
• Permanent Exclusion — take a permanent break from gaming

To activate these tools, contact our 24/7 live chat support. Visit our Responsible Gaming page for more details.

9.1 Service Availability

96vip strives to provide uninterrupted service, however temporary disruptions may occur due to technical maintenance, server upgrades or unforeseen circumstances. 96vip will not be liable for any losses in such situations.

9.2 Internet Connection

If a bet is lost due to an internet disconnection during play, that bet will generally be considered void. However, in some games where results are determined server-side, the result recorded on the server will be considered final.

9.3 Game Errors

If a technical error in any game produces an abnormal or incorrect result, 96vip reserves the right to void that round and the bet amount will be returned to the user's account.

10.1 Complaints Process

For any dispute or complaint, please first contact us via 24/7 live chat support. Our support team will work to resolve the issue promptly.

10.2 Formal Complaints

If the issue is not resolved through live chat, send a detailed complaint by email to [email protected]. Emails are generally responded to within 72 hours.

10.3 Final Decision

In the event of a dispute, 96vip's system records and log files will be treated as the definitive evidence. The decision of 96vip management will be considered final.

96vip reserves the right to amend these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a notice on the platform. Continued use of the platform after an update constitutes agreement to the new Terms.

If any part of these Terms is found to be legally unenforceable, all remaining parts will continue in full effect.

For any questions about these terms and conditions, contact us:

• Live Chat: Available 24/7 in Bengali
• Email: [email protected]

For more information, visit our FAQ page and About Us page.