🛡️ Safe Gaming

96vip Responsible Gaming — Our Commitment

Enjoy entertainment within your limits. 96vip always places players' wellbeing and safety as the top priority — for ages 21 and above.

Our Commitment

96vip believes that gaming is an enjoyable form of entertainment — never an obligation. We are fully committed to keeping every player's experience safe and enjoyable.

Responsible gaming means setting your own limits, not playing to chase lost money, and seeing gaming as a small pleasure in life. At 96vip we provide various tools to help you maintain those limits. This platform is for people aged 21 and above only.

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Age Verification

Age verification is mandatory at registration. No one under 21 is permitted to open an account.

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Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount.

⏱️

Time Limits

Turn on a session timer — you will receive an automatic reminder once the set time has passed.

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Self-Exclusion

Take a break from the platform for a set period of time whenever you need one.

Safe Gaming Tools

96vip provides players with a complete toolkit that keeps you in control at all times.

Deposit Limit

You can easily set daily, weekly, and monthly deposit limits from your account settings. Once a limit is set, it takes effect immediately. A 24-hour cooling-off period applies if you wish to increase a limit.

Session Time Limit

Set a session time limit to avoid long playing sessions. When the set time is up, the system will automatically alert you and, if needed, end the session.

Break (Cooling-Off)

If you feel you need a short break, you can temporarily suspend your account for 24 hours, 7 days, or 30 days. During this time no login or deposit will be possible.

Self-Exclusion

For long-term self-exclusion, suspend your account for 6 months or more. Once activated, it cannot be reversed before the period ends.

Play History

View a detailed history of every session — deposits, winnings, losses, and time. This information is very useful for understanding your own patterns.

24/7 Support

If you have any concerns about gaming, contact our Bangla-speaking support team via live chat at any time. We are always ready to help.

How to Activate Protection Tools

Secure your account and ensure safe gaming in just a few steps.

01

Log In

Log in to your 96vip account. Go to 96vip Login from the top menu.

02

Open Account Settings

After logging in, click the profile icon and go to the "Responsible Gaming" or "Security" option.

03

Set Your Limits

Choose the deposit limit, session time, or break option and enter your preferred value.

04

Confirm

Press the save button — the change will take effect immediately and you will receive a confirmation message.

05

Get Help from Support

If you have difficulty changing settings yourself or need an urgent self-exclusion, let our support team know directly via live chat — they will assist you immediately.

Warning Signs of a Problem

Gaming problems develop gradually. If you notice any of the signs below in yourself or someone close to you, seek help right away.

  • Feeling a repeated urge to play in order to recover lost money
  • Neglecting family or work because of gaming
  • Spending money beyond your budget
  • Feeling unable to stop playing
  • Lying about or hiding your gaming activity
  • Gaming to escape stress or sadness
  • Failing to meet daily responsibilities

If You Need Help

If you feel that gaming is having a negative impact on your life, take action now without delay.

The 96vip support team is by your side 24 hours a day, 7 days a week via live chat in Bangla. We will help you without judgment.

Email: [email protected]

If you ask us to suspend your account immediately, we will do so without any questions.

Age Limit — 21+ Only

We follow a strict age verification process to protect minors.

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Mandatory Verification

Every user must confirm their age at registration. If there is any doubt, additional identity documents will be requested.

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Strict Prohibition

No one under 21 is permitted to create an account, make a deposit, or play. Keep devices out of the reach of children.

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Family Protection

Use a PIN or password lock on your device so that younger family members cannot access the account.

To parents and guardians: If you believe a minor in your family is using 96vip, please notify us immediately at [email protected]. We will investigate and take immediate action.

Core Principles of Responsible Gaming

Keep these core principles in mind for a balanced gaming experience at 96vip.

✅ Do

  • Set a budget before playing and stick to it
  • See gaming as entertainment, not a source of income
  • Take regular breaks and spend time with your family
  • Play with a clear head and when you are in good health
  • Seek help quickly if you notice a problem

❌ Don't

  • Do not place more bets in the hope of recovering lost money
  • Do not game by taking on debt or breaking into savings
  • Avoid gaming when you are under stress
  • Do not play under the influence of alcohol or medication
  • Do not use another person's account

Common FAQs

Answers to the most frequently asked questions from players about responsible gaming.

After logging in, go to the "Responsible Gaming" section in your account settings. There you can set daily, weekly, and monthly deposit limits separately. A limit takes effect immediately once set. If you want to increase a limit, you will need to wait 24 hours after submitting the change request.

Self-exclusion is a process where you voluntarily block your own access to the platform for a fixed or indefinite period. At 96vip, self-exclusion is available from a minimum of 6 months up to permanent exclusion. During this period, logging in, making deposits, or playing any games will not be possible. You can activate it via live chat or by emailing [email protected].

A cooling-off period is a temporary break — for 24 hours, 7 days, or 30 days. During this time you cannot log in to your account. Once the break ends, your account is reactivated automatically. This is a lighter option than self-exclusion and is suitable for taking a short break from gaming.

No. 96vip is only for people aged 21 and above. Age verification is mandatory at registration. If someone opens an account with false information and this is discovered during identity verification, the account will be closed and any deposited funds will be returned. We ask for the cooperation of parents and guardians to protect minors.

The first step is to acknowledge that you need help. Then contact 96vip via live chat — our team will assist you without judgment. You can ask to have your account closed immediately or activate self-exclusion. Reach out to people you trust and consult a mental health professional for specialist advice.

Yes. When you activate self-exclusion or a cooling-off period, the balance in your account remains safe. Contact the support team to request a withdrawal — the minimum withdrawal amount is ৳500 and processing is generally completed within 30 minutes to 3 hours.

Enjoy 96vip Responsibly

Play within your limits and enjoy the fun. Browse games or check our FAQ.

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Responsible gaming is our commitment — for ages 21 and above only.